TRUCKING OPS SUPPORT - JOB ID 591

Status: 
Open
WestCorp Solutions is seeking a Trucking Ops Support to support our Client in Calgary. The incumbent will be Reporting to the Team Lead Trucking Operations, you will join a team of 5 Trucking Ops Representatives who coordinate the trucking activities across Canada on various product lanes, in a fast-paced environment.

Tasks & Responsibilities

· Your duties include administrative work such as responding to emails and calls from multiple stakeholders, attending meetings on operational issues, and coordinating with our carrier partners and our customers.

· You will also evaluate, coordinate, and follow to resolution any operational issues such as product mixes, safety concerns reported by carriers or advisors, investigate volume discrepancies or suspected mixes, capture data for our KPI reporting, and provide assistance as required to the Truck Logistics team.

· Respond to emails and calls regarding trucking activities

· Investigate operational issues to resolution

· Manage reported safety concerns to resolution

· Investigate Redirects

· Assist with special operations such as new site set up, coordinate deliveries around construction projects, badging requests, etc.

· Enter applicable data in our various systems for reporting purposes

· Provide support as requested to the Truck Logistics team

Skill/Knowledge

· Fluent in English (verbal and written), fluency in French an asset

· Advanced MS Office (Outlook, Excel, Teams, OneNote, Word)

· Good communication skills

· Time management skills

· Team Player

· Adaptability to change

· Ability to handle shifting priorities

Essential Experience and Job Requirements

· post-secondary education

· experience in customer relations

· experience in the fuel industry an asset

Assets:

· Oil and Gas experience.

· A professional designation.

· Cross-functional project management experience.

· SAP functional experience (S/4).

· Engineering or inventory experience.

· Leadership experience.

· Term (start and end date): asap – Dec 29, 2023

· Schedule: M-F 8 hours/day (no stat holidays) with staggered start times between 6am and 10am. Hybrid (3 days in office, work from home 2 days)

We would sincerely like to thank all interested applicants, however only those selected for an interview will be contacted at this time.

WestCorp Solutions Ltd. is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to help build a workforce that reflects the diversity of the communities in which we live, and where every team member has the opportunity to reach their full potential.

Job Type: Fixed term contract